Keynotes

Tony Bingham

President and CEO, ATD National

Tony is the president and CEO of the Association for Talent Development, formerly ASTD, the world’s largest professional association dedicated to those who develop talent in organizations. Tony works with a staff of more than 140, a Board of Directors, and a worldwide network of volunteers to empower professionals to develop talent in the workplace.

Tony believes in creating a culture of engaged, high-performing teams that deliver extraordinary results. Deeply passionate about change, technology, and the impact of talent development, his focus is on adding value to ATD members and the global community of talent development professionals. He believes that aligning talent development efforts to business strategy, while utilizing the power of technology for learning, is a key differentiator in business today.

Maria Ho

Associate Director, ATD National

Maria Ho is an Associate Director at ATD. She serves as ATD's senior research program strategist and designer and provides oversight and direction for all of ATD's internal and external, industry specific, and market research services. Prior to joining ATD in 2014, Maria was a public policy researcher, data analyst, and writer at the Pew Charitable Trusts in Washington, D.C.  Maria holds a bachelor’s degree in economics from Harvard University and a master’s degree in economics from Johns Hopkins University.

Session Title:  ATD Research Presents: Upskilling and Reskilling

Session Overview:

ATD’s research shows that just over a third of organizations provide both upskilling and reskilling. Further, 16 percent provide upskilling only and just 4 percent provide reskilling only. Taken together, just over half of organizations provide one or both. However, there is a major need for both upskilling and reskilling programs as the skills that are in demand shift and change. What can talent development professionals do to encourage more organizations to provide these programs and what can we do to ensure that upskilling and reskilling programs are successful at driving learning and business results? This presentation will also feature case studies from companies that have launched successful programs.

Session Learning Objectives:

  1. Learn about the state of upskilling and reskilling programs today
  2. Learn what research has identified as best practices for upskilling and reskilling programs
  3. See these best practices illustrated through cases

Aaron De Smet

Senior Partner McKinsey & Company

Aaron counsels leadership teams as they transform their organizations to improve performance, organizational health, speed, innovation, productivity and agility. He is expert on organizational design, corporate culture, leadership development, team effectiveness, capability building, and transformational change.

He serves clients across several industries, including agriculture, biotechnology, chemicals, energy, financial services, and healthcare.

Aaron has published many articles in McKinsey Quarterly and elsewhere. He is a member of the master faculty of the Change Leaders Forum and of the Organizational Agility Forum, which he helped establish. He has also led McKinsey’s thinking on organizational health and helped to develop the Organizational Health Index (OHI), OrgLab, and Influencer.

Before joining McKinsey, Aaron worked at several other consultancies, as an independent consultant, and served as a research associate at the Institute for Behavior Resources. He has a PhD in social and organizational psychology from Columbia University.

Session Title:  “Reimagining the Post-Pandemic Organization”


Raghu Krishnamoorthy  

Mentora Institute 

Retired as CHRO, GE, currently faculty at Mentora Institute and also a doctoral student at University of Pennsylvania

Session Title: Working from home: a response to COVID or a DNA reset?


Session Overview:

In business organizations, the switch to Working-from-Home (WFH) for the professional workforce happened swiftly and universally due to Covid-19. The magnitude of the current shift, driven by both organizational and individual necessity, makes it possible for us to look at this phenomenon through a fresh lens. With this backdrop in mind, we conducted a research study with about 580 participants globally, both individual employees and managers, to understand their effectiveness in WFH as well their desire to return to an office environment in future. The keynote will provide valuable insights to practitioners on how to think about the new possible.

Session Learning Objectives:

  • What issues individual employees and managers are most concerned about working from home
  • How should organizations, HR and Learning leaders use this as a learning opportunity to rethink work, workplace and the worker?
  • What are paradigm shifts that we can expect from this experiment by default


Presenters

Enid Crystal

Enid Crystal Consulting, LLC

With over 20 years of experience in Corporate L&D, Enid has covered a range of industries, including Pharma, Financial Services, and Healthcare. She is currently an independent learning consultant with her own firm. Enid provides her clients with strategies and solutions aimed squarely at the performance zone. Her Masters in Instructional Technology enable her to develop solutions to scale for global corporations. She is a member in good standing of ATDNYC Chapter and former chair of the ATDNYC elearning SIG. Enid and her husband reside in Port Washington, NY. 

Lisa MD Owens

Learning Cluster Design Group

Lisa MD Owens is a learning expert who combines her engineering mindset with her deep interest in instructional design and learning sciences to create training that moves business forward. In 2016, with Crystal Kadakia, Lisa (Dean of Learning Sciences, Emeritus P&G) researched issues facing L&D in this modern age resulting in the highly-rated ATD LearnNOW and ATD book, Designing for Modern Learning: Beyond ADDIE and SAM slated to be the next evolution for the L&D industry after blended learning. 

Charlene Zeiberg

Zeiberg Consulting LLC

For over 20 years, Zeiberg Consulting has worked with clients to create practical and impactful learning and talent development solutions hard-wired to business strategy.  She created her independent consulting practice after a 14-year learning and development career with Fidelity Investments, Accenture, The Forum Corporation, and PaineWebber. 

Charlene is proud to have served over 70 client organizations, with the majority of her business gained through referrals. As a learning strategist, she partners with clients to develop innovative learning experiences in leadership and management development, individual contributor professional development, performance management, and sales process and capability. In addition, she offers a robust management development curriculum ready for flexible implementation.

She holds an Ed.M. in Human Resource Education from Boston University and a B.S. in Instructional Design and Technology from Ithaca College’s Roy Park School of Communication. 

Charlene lives and works in Westport, CT and serves a CT State Council Member for The Humane Society of the United States and actively advocates for the welfare of animals.


Session Title:  Panel Discussion: "Learning Methods For the New World of Work"

                        (Moderator: Ross Tartell, Ph.D. Director at Large, ATD Southern Connecticut Chapter.)

Session Overview:

It’s no secret that the transformation of the workplace has had an enormous impact on the methodologies that effectively meet people’s learning needs. With so many individuals working remotely and the virtual workplace becoming the new normal, the approach to how people learn will radically change. The face to face classroom will become a rare approach as the appropriate learning methodology adjusts to the needs of a virtual workforce and organization.

This panel discussion will provide the perspectives that will help you decide what methodologies and approaches will need to change, how will learning be part of creating organizational community and culture in a dispersed workforce, and what possible frameworks might you use to decide what will work best for your clients or company.

Session Learning Objectives:

  • You will have clear ideas about what has/has not changed for learning and L&D in the new work environment
  • Identify specific learning approaches organizations have been or might take to adapt to the new way of learning in this new world

Charles Bernard

CEO, Criteria  for Success, Inc.

Charles Bernard is the Founder and CEO of Criteria for Success, Inc. Charles is an accomplished speaker that has trained thousands of CEOs, Sales Managers, and Salespeople on the art of business relationships, growing revenue, and overcoming challenges.

With over 20 years of experience in direct sales, sales management, recruiting, and training, Charles is a subject-matter expert with a knack for troubleshooting.

He was born in Madrid, Spain and was educated in Surrey, England. Currently, Charles resides in New York City where he is authoring his debut book, “Enabling Buying in a World of Selling".

Session Title: Re-Envisioning Leadership in the New World: Building Resilience & Agility Within Teams

Session Overview:

The world is experiencing unprecedented levels of uncertainty. That's why it’s important for leaders to recognize the significant changes and transformations ahead and prepare to address the “new normal” as it evolves.

The foundation of rebounding after any crisis requires that leaders embrace and foster a culture of resilience and agility within their company. This starts with the assembling of a cross-functional Growth Team to create organizational stability and support business development.

In this workshop, we’ll examine the areas of growth, support, and execution. We’ll highlight the role your Growth Team plays in the development of a company PlayBook that’ll increase cross-functional collaboration. We will also discuss how leaders can encourage better goal setting practices, increase accountability, and implement the PLAYBACK coaching model. Most importantly, you’ll discover how the effectiveness of your organization’s support structure can either promote or inhibit growth.

Session Learning Objectives:

  1. What makes a great leader and the difference between leadership and management
  2. How and why a Growth team can promote organizational stability and support business development
  3. How to forge team cohesion using the PLAYBACK coaching model

  • Katerina “Kate” Bezrukova, Ph.D.

  • Associate Professor, School of Management, the University at Buffalo.

Kate’s teaching and research focuses on teams and groups with topics including diversity training, negotiating skills, group/team composition, group processes, performance, and health. Kate co-authored a landmark research study: A Meta-Analytical Integration of 40 Years of Research on Diversity Training, published in the esteemed Psychological Bulletin, 2016. Her work appears in Organization Science, Journal of Applied Psychology, Organizational Behavior and Human Decision Processes, and Personnel Psychology, and has been featured on the PBS News Hour, ESPN the Magazine, and The Atlantic.  

Kate has taught at Rutgers University, The Wharton School/Univ. of Penn., and Santa Clara University. She earned her Ph.D. in Social/Organizational Psychology, Moscow State University (Russia).

  • Lorenzo M. Boyd, Ph.D.
  • Vice President for Diversity and Inclusion and Chief Diversity Officer, University of New Haven.


Lorenzo is a nationally recognized leader in police-community relations and an authority on urban policing, diversity issues in criminal justice, race and crime, and criminal justice systems.

He served for 14 years in the Suffolk County (Mass.) Sheriff’s department – working in policing, corrections, and the courts – which he says shaped his approach to teaching, research, and training of police commanders and officers.

As director of the University of New Haven’s Center for Advanced Policing, Dr. Boyd is working to build the center into a national resource for professional development, with a central focus on building levels of empathy and cultural competence among police leaders, officers with training role plays.

A former president of the Academy of Criminal Justice Science and a life member of the National Organization of Black Law Enforcement Executives (NOBLE), Dr. Boyd has appeared on local, regional, and national media outlets to discuss policing in the aftermath of high-profile cases, including shootings in Baton Rouge, Dallas, and Ferguson, Missouri. In 2019, he led a study addressing issues of racism, bias, and police and community relations at Yale University.

Dr. Boyd has taught at the university level for over 20 years. Prior to joining the University of New Haven, he was chair of the departments of Criminal Justice and Social Sciences at the University of Maryland Eastern Shore, and earlier, at the University of Massachusetts-Lowell, and at Fayetteville State University. Widely published, he recently authored the book, Massachusetts's Criminal Justice System. His book chapters include "Black Lives Matter: The Watchdog for the Criminal Justice System." Lorenzo’s Ph.D. is in sociology from Northeastern University; his M.A. in applied sociology from the University of Massachusetts-Boston.

Scott Colehour
Senior Solutions Architect & Co-founder, Allen Interactions Inc.

Scott’s career has been rooted in the learning design and development industry for more than 30 years. He is co-founder and senior solutions architect for Allen Interactions providing deep expertise and a laser focus on helping organizations drive measurable business results through performance development, strategy optimization, and digital transformation. 

He has delivered interactive learning solution designs for more than 1,000 e-learning initiatives spanning a variety of business, people, and process challenges, industries, and verticals. His vast knowledge of instructional interactive design methodologies is based in the philosophies or performance and practice-based learning. 

Scott holds a bachelor’s degree in business and minor in computer science from Iowa State University. He loves spending time with his grandchildren, boating, cooking, and learning anything new.

Session Title:  Panel Discussion: "Ready or Not: Moving Beyond ‘One & Done’ Diversity Training”

Session Overview:

Society has engaged in a renewed and, many would say, overdue discussion about diversity, inclusion and racial inequity since the George Floyd tragedy. Tensions and protest voices have climbed to alarming levels. And law enforcement is feeling unfairly criticized. Organizations have ramped up their attention and resources on several fronts as well. Given the parallel occurrence of the pandemic and “work from home” response, this broad topic is impacting the workplace and organizations are looking to their HR/Talent training and development professionals and leaders to contribute to progress towards solutions. Hear from three expert panelists and ask questions.

Session Learning Objectives

  • 1.     Based on accumulated data of over 250 studies of diversity training effectiveness, identify specifics on how to make these initiatives more effective
  • 2.     Describe how diversity and inclusion practices and culture can be tackled using effective training, even in law enforcement and similar workplaces.
  • 3.     Identify how D&I training interventions that are interactive and engaging can be an especially effective approach for remote, work-from-home employees.

Tim Hagen

Chief Coaching Officer, Progress Coaching


Tim is a nationally known expert in workplace coaching practices. He and his company Progress Coaching have been teaching leaders how to coach employees for the past 24 years. He has developed countless less training & learning systems to assist leaders in becoming better leaders through coaching conversational strategies. He holds a degree from the University of Milwaukee in Adult Education. He is a member of the Forbes Coaching Council and is a Certified Emotional Intelligence Practitioner (EIQ from MHS).


Session Title: Developing Talent Using Non-Virtual Training & Coaching Strategies


Session Overview:


It is safe to say during this crisis that our delivery of training and learning content has dramatically changed. With that being said, it's become more and more apparent that we must be creative to avoid the inevitable virtual fatigue by doing video-based meetings and trainings all the time. During this live workshop we will teach 5 innovative strategies that can help you deliver training and learning on its own as well as a supplement to what you are currently doing. Here are those strategies:

• How to use peer to peer training, learning, & coaching
• How to use Journal based learning
• How to create self-directed learning programs that are administered by the user and learner
• How to administer increased motivation An inspiration using quotes
• How to use an innovative approach called digital coaching to drive employee morale
and much much more


Session Learning Objectives:

  1. Learn about non-virtual training & learning strategies
  2. Learn how to use journaling as a supplement to accelerate training effectiveness while facilitating less stress and greater mental health
  3. Learn about a new approach to coaching called “Digital Coaching” that scales coaching and keeps employees motivated and improving
Session Title: Developing Talent Using Non-Virtual Training & Coaching Strategies

Fred Miller

CEO, The Kaleel Jamison Consulting Group, Inc.

As CEO of The Kaleel Jamison Consulting Group, Inc.—named one of Consulting magazine’s “Seven Small Jewels”—Fred specializes in developing workforce strategies that accelerate results to deliver higher organizational performance. 

Cited as a forerunner of corporate change in The Age of Heretics, Fred has been honored as the OD Network’s youngest lifetime achievement award recipient and named one of the 40 Pioneers of Diversity by Profiles in Diversity Journal. He was managing editor of the classic The Promise of Diversity (1994), and co-authored The Inclusion Breakthrough: Unleashing the Real Power of Diversity (2002), Be BIG: Step Up, Step Out, Be Bold (2008), Opening Doors to Teamwork and Collaboration: 4 Keys that Change EVERYTHING (2013), and Safe Enough to Soar: Accelerating Trust, Inclusion, and Collaboration in the Workplace (2018). A past member of the board of directors of Ben & Jerry’s Homemade, Inc., he serves on the boards of Day & Zimmermann, and Rensselaer Polytechnic Institute’s Center for Automated Technology Systems. He is an emeritus board member with NTL Institute, World Education, and Sage Colleges. In 2017, Fred was awarded an Honorary Doctorate of Humane Letters from The Sage Colleges.

Judith Katz

Executive Vice President, The Kaleel Jamison Consulting Group, Inc.

Fueled by her passion for addressing systemic barriers and known for her boundless energy and sharp analytical mind, Judith Katz brings over 40 years experience to her work in strategic culture change.

As Executive Vice President of The Kaleel Jamison Consulting Group, Inc., Judith is a dynamic speaker and internationally known author. The 25th anniversary of her landmark book, White Awareness: Handbook for Anti-Racism Training was celebrated with the publication of a revised edition. She has also co-authored The Inclusion Breakthrough: Unleashing the Real Power of Diversity; Be BIG: Step Up, Step Out, Be Bold; and Opening Doors to Teamwork & Collaboration: 4 Keys That Change EVERYTHING. Her newest book, Safe Enough to Soar: Accelerating Trust, Inclusion, and Collaboration in the Workplace, was published November 2018. She is a recipient of ODN’s Lifetime Achievement Award and one of Profiles in Diversity Journal’s Pioneers of Diversity. Judith is a member of the Board of Trustees of Fielding Graduate University.

Session Title: Corporate Response to #BlackLivesMatter

Session Overview:

In a world where systemic oppression and racial injustice exist, organizations are realizing that unconscious bias training isn’t enough to undo the injustices that have been built into 40+ years of policies, initiatives, social norms, perspectives of people, people’s upbringing, family histories, medical care, etc. Organizations are now charged with responding to employee and consumer activism on racial injustice and #BlackLivesMatter. Fred Miller and Judith Katz will share what is needed for organizations to transform their inclusion and diversity efforts to respond to the societal, workforce, and customer demands for change.

Session Learning Objectives:

  1. Discuss the new normal and how it has raised the bar on what is expected of organizations today to address racism as part of its diversity, inclusion, and equity efforts
  2. Discuss some of the traps that organizations face as they address issues related to racism and systemic oppression
  3. Identify actions that organizations can take to address systemic racism and create a more diverse, equitable and inclusive organization

Hugh Seaton

GM, Adept XR Learning

Hugh Seaton is past-president of the chapter, and GM of Adept XR Learning, a division of the Glimpse Group. Prior to Glimpse, Hugh founded, grew and sold AquinasVR, a VR/AR learning software company, which he sold to the Glimpse Group in 2019. Hugh has been an adjunct professor at Sacred Heart University and NYU, and spent 18 years of his career as a senior executive within advertising & marketing. Hugh has a joint MBA from Columbia Business School and London Business School, and lives in Redding.

Session Title: Virtual Reality for Learning: Whole New Worlds

Session Overview:

Virtual Reality has matured significantly as a learning medium, with new hardware and software solutions providing truly new capabilities for corporate, university and private practitioners. This interactive session will introduce attendees to the Glimpse Group’s “Room of Requirement,” a multi-user, multi-room solution for collaborative learning across geographies. Use cases & a live demo will bring the concepts to life in real time.

Session Overview:

  1. State of the art for VR learning
  2. Frameworks for deciding to pursue VR
  3. Deployment considerations and solutions to make VR really work for your organization

Scott Tannenbaum

President, The Group for Organizational Effectiveness

Scott Tannenbaum, PhD, is President of The Group for Organizational Effectiveness (gOE). Under his leadership, gOE has provided advice, tools, and training to over 600 organizations globally, including 30+ Fortune 100 companies.

For the last 30 years, Scott and his colleagues have worked with all types of teams, including corporate teams – such as senior leadership, finance, manufacturing, sales, project, insurance, engineering, and technology teams. They’ve supported medical and military teams, as well as more “extreme” teams, going up in planes with Smoke Jumpers, out on cruise ships after the Costa Concordia incident, down in coal mines, and out on oil rigs in the North Sea and Gulf of Mexico. Recently he has been studying deep sea dive teams and aerospace crews at NASA. 

Formerly an award-winning tenured professor, he holds a Ph.D. in I/O Psychology. His research has been cited over 18,000 times and received awards from the Academy of Management, ASTD, The Journal of Small Group Research, and AHRD. He is a Fellow of SIOP and was given their Distinguished Professional Contributions Award for lifetime achievements. His latest book, Teams That Work, will be published by Oxford University Press in September.

Session Title: The Science of Teamwork: What Really Matters?

Session Overview:

In the new world of work, teams are being used more than ever. It appears that almost everyone is expected to collaborate effectively. But while it is easy to create a team and to tell people to perform and learn collaboratively, it is quite challenging to make it work.

Why do some teams thrive, while others struggle? All leaders, team members, learning professionals, and consultants can benefit from knowing what really drives team effectiveness. Are you confident you know what truly makes a difference? Do you feel ready to help the teams that you work with develop and become more effective?

Many books and consultants offer advice about teamwork based on opinion or conjecture. Some of that advice is useful, but much of it is overly simplistic or even misleading. Fortunately, a growing body of research is now available with which to separate the myths from the facts. 

Based on Dr. Tannenbaum’s new book, Teams That Work (with co-author Eduardo Salas from Rice University), during this session you will learn what really drives team effectiveness (and the myths to avoid), and will acquire a few practical tips for applying the Science of Teamwork.

Session Learning Objectives:

  1. Understand the psychological science underlying teamwork and related research findings
  2. Learn a few practical ways to apply the science of teamwork at work

Dr. John Sullivan

Professor, Corporate Speaker and Advisor

Dr. John Sullivan is an internationally known HR thought-leader from the Silicon Valley who specializes in strategic Talent Management solutions. He is a prolific author with over 1200 articles and ten books covering all areas of Talent Management. Along with his many articles and books, Dr. Sullivan has written over a dozen white papers, conducted over 50 webinars, dozens of workshops, and has been featured in over 35 videos. He is an engaging corporate speaker to over 300 corporations/organizations in 30 countries on six continents. 

His ideas have appeared in every major business source, including the Wall Street Journal, Fortune, BusinessWeek, Fast Company, CFO, Inc., The New York Times, SmartMoney, USA Today, Harvard Business Review, and the Financial Times. SHRM called him “One of the industries most respected strategists.” 

Dr. Sullivan has served as the Chief Talent Officer of Agilent Technologies, the HP spin-off with 43,000 employees, as well as CEO of Business Development Center, a minority business consulting firm in Bakersfield, CA. 

Dr. Sullivan is currently a Professor of Management at San Francisco State (1982 – present).

Session Title: Increasing Innovation Even in A Remote Work Environment

Session Overview:

Innovation often produces the highest business impacts of any workforce output. When Talent Management succeeds at increasing innovation, it is not only producing a high-margin revenue stream but it is also adding economic value by helping to build your company’s brand and market share dominance. 

Unfortunately, a significant portion of organizational innovation has recently been disrupted because a large number of professional employees have been shifted to work from home positions. This has dramatically hampered innovation because data from highly innovative Silicon Valley firms has revealed that a large number of serendipitous face-to-face interactions are traditionally the primary catalyst for increasing collaboration and team innovation. However, because remote work reduces those face-to-face interactions, innovation levels are plummeting. 

So immediate proactive action is needed to determine how those previous innovation levels can be restored among teams with remote workers. This thought-provoking session will highlight the recommended practical innovation increasing actions that have been discovered by firms in the innovation driven Silicon Valley.

Session Learning Objectives:

  1. Understanding the key drivers of innovation
  2. Best practices for increasing innovation in teams with a significant percentage of remote workers
  3. How to measure the business impacts of HR innovation actions




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